Privacy policy and your data
How we collect, use, and protect your personal information
Personal data we collect
We collect the information you provide directly, such as your name, email, and enquiry details. Additional data may include usage statistics and technical details from your browser.
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→Contact information provided when you enquire
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→Details shared in your subscription application
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→Information from your communications with our team
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→Technical and device data from website visits
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→Cookies and usage analytics
We only collect information relevant to delivering our services, managing your subscription, and improving your experience.
How we use your data
Your data is used to process enquiries, manage subscriptions, schedule consultations, and communicate important updates or changes.
We may use aggregated, non-identifiable data for internal analysis and service improvements.
Your privacy rights
You have the right to access, correct, or delete your personal data, and to request information about our data practices.
Right to access
Request a copy of your personal data.
Right to correct
Update or correct your data if inaccurate.
Right to erase
Request deletion of your information.
Right to portability
Receive your data in a portable format.
Sharing your data
We do not sell your personal information. Data is only shared with service providers essential to delivering our services.
In rare cases, information may be disclosed if required by law or to protect our legal interests.
Data security and protection
We use industry-standard security practices to protect your data against loss, misuse, or unauthorised access.
Access to your data is restricted to authorised personnel only.
Contact us about privacy
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61.3.7127.7449
Email: content@solevianox.com